Frequently Asked Questions
Supplecent is a deep-tech company, at the intersection of health, food, and biology. We use sophisticated science and technology to re-imagine, simplify, and innovate proteins more accessible to everyone. Our scientifically crafted natural products have been devised after many years of research and development. They are tailor made to suit Indians, Vegetarians and Vegans.
After witnessing the prevalence of ingenuine products, and having suffered like most others from side effects of buying low quality Indian brands, we decided to create the best possible proteins suitable for the Indian body type.
We, at Supplecent, are working extensively towards combating this myth that only bodybuilders need extra protein to grow into a particular body size. Protein is one of the most important macronutrients that contributes towards the production of enzymes and hormones for a healthy functioning. It is important for everyone to consume at least one gm of protein per 1 kg of body weight to ensure a healthy and fit diet. Proteins should be a crucial element of your diet.
That is excellent! We are glad that you're looking after your daily macronutrient requirements. But an average adult of 70kgs, needs to consume anywhere between 70 to 140 grams of protein, every single day, throughout his life. It is almost impossible to meet this requirement just from your regular diet. This is even more challenging for Indians, a lot of whom are vegetarians, or only occasional non-vegetarians.
Proteins are the most important macronutrient, and studies indicate that over 85% of Indians are estimated to be protein deficient. This lack of proteins is the biggest cause of modern lifestyle diseases, ranging from obesity to cancer.
Low consumption of proteins can lead to anaemia, accelerated ageing, malabsorption of nutrients, liver problems, lower immunity, muscle and joint pain, hair loss, skin sagging, and slow recovery from injuries among other things. It is pertinent to consume a healthy amount of proteins to ensure that you stay fit and avoid these modern lifestyle diseases.
We know that it can feel like a challenge to incorporate protein seamlessly into your diet; there are only so many eggs one/you can eat! But do remember that a high-protein diet can help you lose weight, gain more energy, and feel rejuvenated. Nuts, oats, milk, meat, lentils, etc are a great source of protein. But when you’re pressed for time or find it difficult to cook for yourself, we’ll help you meet your protein requirements. Our range of whey & pea proteins will cover up to 80% of your protein requirement in every serving!
We hold quality and food safety certifications from FSSAI, HACCP, ISO (QM) and ISO (Food Safety). We don’t use steroids, doping materials or banned substances and instead focus on providing scientifically developed proteins. We take pride in having developed superior products which have the highest nutritional content, without the need to spike it with aminos or peptides, so that you a higher dose of pure proteins in every serving. We do not use any proprietary blends and believe in fully disclosing all our ingredients. Supplecent proteins do not lead to bloating, indigestion, flatulence or allergies. Hence, they are completely safe and reliable.
That’s a brilliant question! It means that you have taken the first step towards a healthy lifestyle. But before you begin your journey of getting fitter naturally, you should check out our AI Protein Finder to determine the protein best suited for you based on your bodyweight and workout schedule.
Our products are science-backed, doctor-recommended, and tailor-made for Indians. They have been specifically designed for Indians after many years of extensive research. All our products are natural and clean, and use ingredients of the highest quality possible.
While the western population obtains an adequate dose of proteins from their regular diet, more than 85% of Indians are protein deficient. With our natural products, we intend to make proteins as common as salt and sugar in our lives and not just supplements for bodybuilders. When we say that our product is tailor-made for Indians, we ensure that our product is suitable for the Indian body type, and incorporates all the dietary restrictions and Indian habits!
Only other Indian brands need to add additional enzymes. They claim that this is to aid digestion. But what they don't tell you is that the proteins that they use are of such high quality grade that they will not be digested properly without the need of these additional enzymes. This is also because Indian bodies are not accustomed to having a lot of protein naturally. Thus, all these other brands that use formulations developed for the western body type need to rely on enzymes, but still end up having the same problems of indigestion, bloating and flatulence. Supplecent proteins, on the other hand, are crafted specially for Indians. They feel lighter compared to other brands and don't cause any bloating. The use of superior imported ingredients result in an ultra-light, silky-smooth texture, which mixes easily and is digested rapidly for maximum absorption. Supplecent proteins are natural proteins you can trust, and consume every day, even if you do not exercise.
Yes, all our products are 100% vegetarian. We also have a special plant protein range Peacent for Vegans made from organic yellow peas. To ensure premium quality standards, our manufacturing units refrain from processing anything related to non-vegetarian categories.
Our scientists have formulated superior natural proteins after 2 years of research. All our products are made only using imported organic ingredients. They are blended and packed by a third party vendor in India as per formulations.
Supplecent uses advanced science and technology to re-imagine, simplify, and develop proteins that are more accessible to everyone. Like other brands we do not compromise on quality, nor do we adulterate to reduce prices. A slightly higher price ensures that you get 100% genuine and natural proteins. Our products also offer the highest natural nutritional value per serving, so you effectively pay less per gram of protein. Our proteins get absorbed better, last longer, and are of higher quality. Thus, making them the best fit for those who wish to consume only the best.
We want nutrition to be delicious, and that’s why all three of our ranges come in different flavors for you to try. Maxocent & Isocent come in Chocolate Blast, Vanilla Essence, and Naturally Unflavored variants. Peacent comes in Mango Delight and Strawberry Bite, in addition to the flavors mentioned previously. Do note that the Naturally Unflavored proteins and the flavored proteins have different nutritional compositions and ingredients.
Well that's perfect! We have always believed in the policy of ‘Try and Buy’. Thus, we have launched our 5 serving trial pack, so that you can taste delicious nutrition before getting on board for a natural fitness journey. You can order a trial pack of 5 servings here. We love to see our customers happy, and that’s why we send you additional discount coupons every time you make a purchase!
We can’t wait for your order!
We can’t wait for your order!
No, in fact, we have ensured that all our products deliver higher amounts of protein per serving so that you only consume the highest quality of rich proteins. Made from superior quality yellow peas, this range is suitable for those who are Vegans and are Lactose intolerant.
Veganism is defined as a way of living that attempts to exclude all forms of animal exploitation and cruelty be it from food, clothing, or any other purpose. It promotes a completely plant-based diet, which excludes all types of animal food; including, meat, dairy, eggs, and honey, as well as materials tested and experimented on animals.
Lactose intolerance is a digestive disorder caused by the inability to digest lactose, the main carbohydrate in dairy products. It can cause various symptoms, including, bloating, diarrhoea, and abdominal cramps. <br />Human digestive systems that don’t produce the enzyme lactase (needed to digest lactose) are prone to suffer from lactose intolerance. As a result, individuals who are lactose intolerant give up dairy products and other products that contain dairy, including whey. Thus, we switched to yellow peas, to offer the same amount of goodness without upsetting your gut!
To avoid lumps and maintain consistency, add 200ml water followed by 1 serving (33g) protein powder to your shaker which should be followed by 20 seconds of rigorous shaking.
We value our customers and that’s why you don’t have to pay any shipping charges when you order from us.
For all queries related to shipping, please refer to our shipping policy. All successful orders are processed and delivered in 7 days by our logistics partner. As soon as your order is shipped, you will receive the tracking information over an email and SMS. You can use this to track your order.
Our logistics partner, ShipRocket, ensures that the product reaches you on time and in great condition. We serve most parts of India through ShipRocket, however, in case our logistics partner is unable to deliver to your address, we will process a refund.
Yes, we offer Cash on Delivery as one of the payment methods, including Credit/Debit Card, Net Banking, UPI, and Payment wallets. Unfortunately, COD is not available in all regions due to certain regulatory and operations restrictions on the end of our logistics partner. In order to prevent fraud and ingenuine transactions, there is a cap on the value of order via COD.
We offer a 100% no questions asked refund policy within fifteen days of purchase. If fifteen days have elapsed since your purchase, unfortunately, we won’t be able to offer you a refund. To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. The original packaging of the product must also be preserved. No return or refund is applicable on our trail packs. For a detailed discussion, please refer to our shipping policy.
We are currently in Beta only stage and will be launching later this year. We are working on our branding, design, packaging and on increasing our supply. Till then only select early backers can order our products using an exclusive discount code. We are not doing paid promotions right now. However, we do have a partner program. To be a partner, first try our products by ordering a trial pack. Then if you like to be associated on an exclusive basis, please reach out to us. There are different models of partnership ranging from commission on sales using your code, to free product, to monthly retainership, depending on the volume and value of sales you are able to generate. Our partners who associate with us pre-launch, will get additional benefits and a headstart compared to those who get associated later. Thus, it is best to prove your commitment and the value you can generate now itself.